Customer

Resources/Guides

• Phone Button Management Guide
• Windows 11 Click-to-Dial/Clipboard Suggested Actions

Customer Portal

• Bulk Download of Call Recordings
• Two-Factor Authentication
• Operator Panel (FOP2) Usage Guide
• Customer Portal Fax: Send/View Faxes
• Accessing Voicemail Quick Start Guide

CRM Integration

• Customer Portal: setting up your CRM integration
• Autotask: Customer setup instructions
• CRM popup setup: Sangoma Phone
• Connectwise: Click to Dial
• CRM Popup Setup: FOP2 Web Extension
• AMS360: Customer setup instructions

See all 9 articles

FAQ

• Customer Portal SMS: Send/View SMS Messages
• Yealink T54/W Quick Resource Guide
• Yealink T53 Quick Resource Guide
• Music On Hold
• LOOP Customer Portal
• Virtual Fax Instructions

See all 16 articles

Sangoma / Softphone

• Sangoma Phone Basic Operations