Creating Scheduled Reports
- Login to the Stats portal with the URL/Username/Password provided by LOOP support
- Once logged in, click on the Setup tab and select Schedules/Alerts
- Please write down destination emails: Add the desired email addresses, separate with a comma
- Please select the reports to send: Click on “Select Option” and select desired reports
- Select the queues: Click on “Select Option” and select desired queues
- From the last (x) days: Click on the box and select the desired amount of days to include in the report
- Including Today: Check box if you want the current day or the report to be included
- Month days: If you wish to run the report on specific monthly days, add numeric values with commas separating each day.
- Week days: Click on “Select Option” to specify week days for report to run
- Hours: Click on “0. . . 23” to type desired hours using 24hr format. Separate with commas is multiple hours are desired
- Minutes: DO NOT USE
- Active: Check the Active box
- Click the Save button
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