If the FOP2 web interface is enabled on your account, you also have access to the FOP2 Browser Extension. To install this feature in your Browser, you will need the following information:
Username: Ext #
Password: current FOP2 password
Microsoft Edge:
To install the extension, users will need to navigate to the following website, click on the following link and click "Get":
FOP2 Extension - Microsoft Edge Addons
In the new Pop-up, click "Add Extension:
Once the extension has been installed, users will notice a small telephone in the top right corner of their web browser.
Click on the phone icon, and select options, then the Connection Settings tab.
- Under the Connection Settings, delete the current settings for FOP2 Server and add the the servername for your instance of FOP2. Note: You can get this information by emailing support@loopcommunications.com
- In the Extension box, the user needs to add their extension number
- In the Password box, add your current password
- Click the Save button
To enable click-to-dial: Under General Settings, ensure "Clickable Numbers" is toggled to yes.
To enable CRM popup integration: follow the instructions here Enable CRM popup integration