Created on: 06/25/2020 in General FAQ
Creating Scheduled Reports
Login to the Stats portal with the URL/Username/Password provided by LOOP support
Once logged in, click on the Setup tab and select Schedules/Alerts
Please write down destination emails: ...
Created on: 11/15/2019 in General FAQ
Once your phone number has been enabled for SMS functionality, you will be able to send and receive SMS text messages via your email. You can include photos as well. If you send a photo from email to text, it has to be less than 1MB in s...
Created on: 11/06/2019 in General FAQ
This requires the FOP2 chrome extension to be installed. Please click here for installation instructions: FOP2 Chrome Extension Installation
Click on the FOP2 icon in the top right corner of chrome, select options and then p...
Created on: 12/03/2018 in General FAQ
Zulu Softphone Client The Zulu softphone client allows a user to use their extension without needing to submit a public IP address. This is ideal for users who are on the road or have frequent public IP address changes. To use Zulu, reach out to u...
Created on: 11/05/2018 in General FAQ
Recording Phone Calls and Conversations If you plan to record telephone calls or in-person conversations (including by recording video that captures sound), you should be aware that there are federal and state wiretapping laws that may limit your...
Created on: 10/18/2017 in General FAQ
If the FOP2 web interface is enabled on your account, you also have access to the FOP2 Chrome Extension. To install this feature in Google Chrome, please do the following:
You will need the following information:
Username: Ext #
Created on: 02/20/2017 in General FAQ
011 + country code + local number
Created on: 01/13/2017 in General FAQ
SIP Domain = ____.loopcommunications.com
Ring Extension = Extension #
Authentication ID = Extension #
Authentication Password = Extension Secret
Created on: 01/06/2017 in General FAQ
You will be provided a portal location which will look like: http://_____.phone-portal.com where the underline represents the name of the server
Enter your extension number and assig...
Created on: 07/31/2015 in General FAQ
Call our main number 704-754-5000 and select extension "999"
Record your message after the beep and press "#" to review
Send an email to firstname.lastname@example.org identifying where you want this message to be played