FAQ

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Voicemail
Below is a visual layout of the voice mail system. You must know your password to enter the system. If you don't remember your password please open a ticket within the support system and an agent will be happy to assist. ...
New IP Address
If you need to send an IP Address to support so that we can provide access to your phone system, please go to: loopcommunications.com/ip Enter your name, and click submit. We will receive an email with your IP Address. ...
Email to SMS instructions
Once your phone number has been enabled for SMS functionality, you will be able to send and receive SMS text messages via your email.   To send a text message :  To: XXXYYYZZZZ@sms.loopphone.com XXXYYYZZZZ is...
Zulu Softphone Client
Zulu Softphone Client The Zulu softphone client allows a user to use their extension without needing to submit a public IP address. This is ideal for users who are on the road or have frequent public IP address changes. To use Zulu, reach out to u...
Enable CRM popup integration
This requires the FOP2 chrome extension to be installed.  Please click here for installation instructions:  FOP2 Chrome Extension Installation Click on the FOP2 icon in the top right corner of chrome, select options and then p...