Softphone: Desktop Install and Usage Guide (Zulu)

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Brandon Proffitt
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Installation

  1. Download Zulu for Windows here and Zulu for OS X here.
  2. Follow the prompts to complete the installation. For reference, our guide videos for Zulu can be found here.
  3. Login using the information received from Loop Communications.
    • User: xxxx@SERVER.loopcommunications.com
    • Password: UCP password
    • Leave port as 8002
    • Click Login
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  4. Once logged in, verify that your sound input/output device are selected
    • Click on the three horizontal lines in the top left beside your extension name
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    • Click preferences and check the audio settings
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Using Zulu Softphone

 

Guide Videos: YouTube

 

Placing a Call

  • To place a call, click on the Dial Pad icon, then click the empty text box below Keypad to type in the desired number. Click the green phone icon to initiate the call.
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Checking Voicemail

  • To check voicemail, click on the voicemail Icon, you will see all voicemail listed below the All/New buttons.
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Call History

  • You can view call history by clicking the call history icon. It will show inbound/outbound calls by your extension
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Click to Dial

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