- “All of our representatives are currently on the phone. Please continue to hold and we will be with you as soon as possible.”
- “Our office is closed for the holiday. We will re-open on the next business day.”
- “Our office is closed due to inclement weather. We will re-open when the weather allows.” (English & Spanish
- “All calls are recorded for training purposes. Please remain on the line for the next representative.”
- "All of our agents are currently busy with another customer. Your call is important to us, Please hold and we will answer your call as soon as possible."
- "Thank you for calling all operators are busy your call will be answered in the order received."
- "You have reached the general voicemail. Please leave a message after the beep."
- "You are now being transferred."
- "If you know your party's extension please dial it now"
- "Sorry, we couldn’t take your call. Please leave a message, and we’ll get back to you as soon as possible."
- "This call may be recorded for quality or training purposes."