If the FOP2 web interface is enabled on your account, you also have access to the FOP2 Chrome Extension. To install this feature in Google Chrome, please do the following:
You will need the following information:
Username: Ext #
Password: current password
To install the extension, users will need to navigate to the following website, click on the following link and "Add to Chrome":
Once the extension has been installed, users will notice a small telephone in the top right corner of their Chrome browser.
Click on the phone icon, and select options, then the Connection Settings tab.
- Under the Connection Settings, delete the current settings for FOP2 Server and add the the servername for your instance of FOP2. Note: You can get this information by emailing firstname.lastname@example.org
- In the Extension box, the user needs to add their extension number
- In the Password box, add your current password
- Click the Save button
To enable click-to-dial: Under General Settings, ensure "Clickable Numbers" is toggled to yes.
To enable CRM popup integration: follow the instructions here Enable CRM popup integration